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We offer three levels of outsourced category assistance, from “caretaker” services to complete care. The services are offered by way of monthly subscription, with an initial six monthly period followed by annual service plans.

The service costs are low, especially compared to full-time internal expert resources, or to the substantial hidden costs of allowing the conflicted travel supply chain to supervise itself.

After 22 years of independent travel consulting, we’re attuned to the things that matter, to the category manager, to the CPO, and at Board level.

Fees range from several hundred to a few thousand dollars per month.

the 3 service packages

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at-call advice

supplier management

supply chain update

post-Covid issues update

travel risk assessment

supply risk assessment

travel policy appraisal

internal processes appraisal

travel data assessment

TMC benchmarking

OBT benchmarking

accommodation review

card & payment review

TMC & OBT tender

airline tender

accommodation tender

travel reduction review

supplier satisfaction survey

JENSIS satisfaction survey

articles

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XXX

six-monthly meetings

quarterly

quarterly

annually

annually

annually

annually

annually - basic

initially

initially

initially

initially

XXX

XXX

XXX

XXX

XXX

six-monthly

XXX

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text (max 3 per month)

quarterly meetings

monthly

monthly

six-monthly

six-monthly

six-monthly

six-monthly

annually - full

initially + annually

initially + annually

initially + annually

initially + annually

basic template

basic template

basic template

XXX

initially + bi-annually

six-monthly

2 annually

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phone & text unlimited

ad hoc unlimited

fortnightly

fortnightly

quarterly

quarterly

quarterly

quarterly

quarterly - full

initially + annually - detailed

initially + annually - detailed

initially + annually detailed

initially + annually - detailed

full DEXTER template

full DEXTER template

full online system

annually

initially + annually

six-monthly

unlimited

webinars

XXX

5 annually

2 annually

22 years of independent travel procurement expertise