We offer three levels of outsourced category assistance, from “caretaker” services to complete care. The services are offered by way of monthly subscription, with an initial six monthly period followed by annual service plans.
The service costs are low, especially compared to full-time internal expert resources, or to the substantial hidden costs of allowing the conflicted travel supply chain to supervise itself.
After 22 years of independent travel consulting, we’re attuned to the things that matter, to the category manager, to the CPO, and at Board level.
Fees range from several hundred to a few thousand dollars per month.
the 3 service packages
at-call advice
supplier management
supply chain update
post-Covid issues update
travel risk assessment
supply risk assessment
travel policy appraisal
internal processes appraisal
travel data assessment
TMC benchmarking
OBT benchmarking
accommodation review
card & payment review
TMC & OBT tender
airline tender
accommodation tender
travel reduction review
supplier satisfaction survey
JENSIS satisfaction survey
articles
XXX
six-monthly meetings
quarterly
quarterly
annually
annually
annually
annually
annually - basic
initially
initially
initially
initially
XXX
XXX
XXX
XXX
XXX
six-monthly
XXX
text (max 3 per month)
quarterly meetings
monthly
monthly
six-monthly
six-monthly
six-monthly
six-monthly
annually - full
initially + annually
initially + annually
initially + annually
initially + annually
basic template
basic template
basic template
XXX
initially + bi-annually
six-monthly
2 annually
phone & text unlimited
ad hoc unlimited
fortnightly
fortnightly
quarterly
quarterly
quarterly
quarterly
quarterly - full
initially + annually - detailed
initially + annually - detailed
initially + annually detailed
initially + annually - detailed
full DEXTER template
full DEXTER template
full online system
annually
initially + annually
six-monthly
unlimited
webinars
XXX
5 annually
2 annually